I got my LG WT7200C* washer. I like it. It is very quite. The only problem is lack of instruction for wifi setup. Does anyone know how to do it?
I have never succeeded at getting it to work and I called LG 3 times this past week -- but this is what I was told to do
Sset up an account. I was told to go to http://lgsmartthinQ.com (with a capital Q) but actually the only site that worked for me signing up is LG.com. Set up an account and add your appliances if you've not already registered them with the serial numbers. I read that you have to register the items with LG before you can use the app. Not sure if this may be just for the diagnostics of the machine but ...
Then go to your device (ie, iPhone) and download the SmartThinQ app. I don't remember, but I think I had to sign up on the app so I used the same LG.com login info. Then you have to go through the steps on the SmartThinQ app to register your products.
This machine does not have a "tag," does have a SmartThinQ logo and does have a touch panel.
After you get this far, when it says to go to your appliance settings and find the wifi connect button - , there is no 'settings' button on this machine so you have to find the wifi button which I think is under the 'delayed soak' or one of the buttons on your machine display panel under the left group of options. Make sure the 7200 washer is turned on.
Open the wifi area on your phone under settings where you go to sign in to get on your home wifi.
Hold your finger on the wifi button your the 7200 washer display panel for a few seconds and you should see the wifi cone light up in red on the very top of the machine next to the window that shows the time left in a cycle. The wifi cone signal is on the very left side ( sorry - don't have the machine in front of me but it's there. )
On your phone you should see LG-xxxx (not sure what it was) but it will be one of the wifi networks. Click on the LG-xxxx network and then go to the SmartThinQ app. There will be a button that says "register" your appliance. If the wifi is working correctly, - the red cone is sold and not blinking -it will allow you to register the machine.
It's complicated and I never found any instructions as how to set this up. I've talked with LG about this and not sure why they can't provide this information somewhere.
As I mentioned, it has never worked for me as my wifi signal will only blink on the 7200 washer. They say the router has to be somewhat close to the machine or you'll need a wifi booster. My router is upstairs but I do have a wifi booster not far from the machine. Guess I'll keep trying to figure it out. I thought I saw somewhere in googling info that you had to have your router set on a specific setting but can't seem to find where I read about that.
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