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bad microphone? VS985

The microphone on my VS985 seems to have stopped working.  Can use the speakerphone mode and bluetooth, not the regular phone mode.  I replaced the microphone (the one at the bottom of the case), but it still doesn't work.  Any ideas?

bad microphone? VS985

Posted on 2018-04-09 18:54:21 Verizon Phones Vote Up0Vote Down
The microphone on my VS985 seems to have stopped working.  Can use the speakerphone mode and bluetooth, not the regular phone mode.  I replaced the microphone (the one at the bottom of the case), but it still doesn't work.  Any ideas? Thanks
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1 Comments

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    RE: bad microphone? VS985

    AlexanderAlexander LG Moderator
    Posted on 2018-08-30 14:49:38 Vote Up0Vote Down
    Good day Al_K_Hall,

    If the microphone speaker is not working, we would normally recommend checking with your carrier for warranty or insurance options or to send the phone in to our repair facility.
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