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Update question with LG Stylo 2 Plus.

Okay, so my Girlfriend got an Stylo 2 a few months ago and she recently told me its been very slow and laggy, i ended up comparing update and software versions with current ones online hers being  Android version 6.0.1 Security patch level - 2017-01-01 Baseband version - MPSS.JO.1.2.c2.1-00013-8937_GENNS_PACK-1.56217.3.56578.1 Kernel version - 3.18.20 Build number - MXB48T Software version - K55710m Now the two things i found rather out of place were the face that i couldn't even find that software version online?

Update question with LG Stylo 2 Plus.

Posted on 2018-04-24 18:52:54 Cell Phones Vote Up0Vote Down
Okay, so my Girlfriend got an Stylo 2 a few months ago and she recently told me its been very slow and laggy, i ended up comparing update and software versions with current ones online hers being 

Android version 6.0.1
Security patch level - 2017-01-01
Baseband version - MPSS.JO.1.2.c2.1-00013-8937_GENNS_PACK-1.56217.3.56578.1
Kernel version - 3.18.20
Build number - MXB48T
Software version - K55710m

Now the two things i found rather out of place were the face that i couldn't even find that software version online? and its almost a year out of date with NO updates coming up no matter what i try, I have bridge downloaded tried manual updates through the computer but it tells me im already up to date, which is clearly not true.

No matter what i do i cant seem to find a way to update this phone, so i'm coming here for any help possible.

3 Comments

  • Reply Title Icon

    RE: Update question with LG Stylo 2 Plus.

    AlexanderAlexander LG Moderator
    Posted on 2018-08-27 19:34:24 Vote Up0Vote Down
    Good day chalmers,

    I'm sorry you are experiencing issues updating your girlfriend's phone, we have 2 LG stylo 2 plus in the US market, MS550, and K550. Your K557 is a Canadian version of the LG Stylo 2, if you are using it in the US, you will not be able to receive updates.
  • Reply Title Icon

    RE: Update question with LG Stylo 2 Plus.

    vbazaesvbazaes Member
    Posted on 2019-04-03 21:35:50 Vote Up0Vote Down
    hi I m canadian, I have k557 and I cant update my phone to it still in vertion 6 i need to go vertion 7. what can i do

  • Reply Title Icon

    RE: Update question with LG Stylo 2 Plus.

    aoksdaveaoksdave Member
    Posted on 2019-09-12 16:08:42 Vote Up0Vote Down
    If your build says gen pack with all those numbers get rid of it. Its a trojan horse thats been somehow installed on your device. Either through an app or bad sim. Data mining at its best. Probably had it unlocked at one point
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