Multiple Users

vrgomes

Hi, as far as I can see there is no option to add multiple users on the ThinQ App so that 2 or mores users can access to the LG appliances that I have registered on my home.
When is this feature going to be added?

Greetings.

vrgomes

Hi, I understand your response.
What i'm saying is that the LG competition like Samsung, Roborock, Xiaomi,... has the option to add users to share account.
Can you please pass this information to the Dev team to evaluate if in a future update the feature can be implemented?

Greetings.

LGModerator1

vrgomes, it would not be possible to invite another person to join your account. If multiple users want to use the same account, each user would need to sign in using the same credentials. The only option to bypass using the same credentials is each user device going through the setup process.

vrgomes

Hi, That doesn't make any sense. By multiple users I mean invite a user to join my account. As is on Samsung Smart Things or Roborock App, or Xiaomi MI.
Put another person to the whole setup process doesn't make any sense.
When will this option be available?

Greetings.

LGModerator1

vrgomes, you can have multiple users, the 2nd device would need to go through the setup process as well to gain access to the app.