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Pls, how do I solve the S-Protection issues on my Home theater system model LHD655BT

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Posted on 2018-05-16 12:34:48 Home Audio Vote Up0Vote Down
Pls, how do I solve the S-Protection issues on my Home theater system model LHD655BT

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    RE: Question

    Posted on 2018-09-07 21:29:32 Vote Up0Vote Down

    Hello @ChisomReflexx,

    Amplifier protection arises the moment the device detects potential harm to this very important circuitry component from a voltage fluctuation. As such the sound bar will mute the volume down automatically and inform user by displaying “S-PROTEC” in the display window.

     Troubleshooting

    There are really not many options offered to fix this.

    1. Try to unplug the cord from the wall AC receptacle, wait 15~20 seconds then plug it back in. Power up the sound bar. If the word “Goodbye” appears in the display window you will require service (*).
    2. If no such word appears in the display window, consider it an electrical glitch and resume playing.

    In the case of (*) required service, there are a few things an authorized technician will need to test to determine root cause of the issue. Please call LG Customer Support https://www.lg.com/us/support/telephone

    If you have any other questions or concerns feel free to let me know.

    Thanks,

    -Ahmed

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