Why isn't Hand ID or Face ID an option in my settings?
I recently got a new LG G8X mobile phone. For informational purposes, Sprint is my carrier. When I was researching this phone I was really excited about the Face ID and Hand ID ability to unlock my phone.
Once I became acclimated to the phone, I went to look into these features. Now, for 3 to 5 days, I have scoured my settings and the internet.
I am stumped! Please help!
When I go into the "Lock Screen & Security” settings, I do not have either Hand or Face ID options.
Can anyone tell me what I may be doing wrong?
Is there anything I need to do first before these settings appear?
(I have set up a pattern, fingerprints, and a password)
I'm not sure if recollection serves me properly but I may have skipped something in the initial setup that would have set up Face ID. If that's the case, is there any way other than a factory reset to get back to that?
Do I need the second screen before this is an option? (awaiting shipment and receipt)
I thank you in advance for any assistance anyone can provide. Have a great day!