Apple TV Launch
Apple TV will be available on select 2019 LG WebOS TVs starting 2/3/2020. On applicable models, it can be located on the launcher bar. If it's not visible on the launcher bar, please visit the LG Content Store to download.
Your Model Not Available
The Apple TV app will launch to the remaining 2019 models starting 2/20/2020 and on certain 2018 models later in 2020.
Why is it not compatible on older models?
While LG is constantly working to update all devices to the latest technology, newer apps often require the benefit of technology not available on older devices. However, you can still stream the Apple TV App on other compatible devices that are connected to your TV. A complete list can be found at https://www.apple.com/apple-tv-app/devices/.
If you still encounter issues downloading the app you can contact Apple customer support at https://support.apple.com/en-us/HT209440 for support issues on Apple TV on LG smart TVs. Make sure your software is fully up to date.