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Voice recognition on my remote not functional

Everything else is working properly except voice recognition. When I purchased the TV the remote was missing in the box.

Voice recognition on my remote not functional

Posted on 2020-02-10 15:21:14 Help & Troubleshooting Vote Up0Vote Down
Everything else is working properly except voice recognition. When I purchased the TV the remote was missing in the box. Best Buy ordered a new one that matches the model LG. Since installing the tv and remote, the voice recognition has not worked at all

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    RE: Voice recognition on my remote not functional

    JamalofLGJamalofLG LG Moderator
    Posted on 2020-02-11 17:35:12 Vote Up0Vote Down
    joeryan85, what is the model number to your LG TV and the LG remote? Also, what happens on the TV when attempting to launch the voice recognition?

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