LG Gram 17 (17Z990-R.AAS7U1) BIOS update gone from downloads page?
Hey, where did the W1ZD1250.zip BIOS update for the LG Gram 17 go? It used to be on the downloads support page along with the April releases of a few drivers, but now that the June updates are up there, the BIOS update is nowhere to be found.
I have a ton of issues with this laptop's hardware, despite loving using it otherwise because there's nothing else as light & thin with a 17" screen on the market... but I'll just confine my question to this:
Why, why god, can't LG just provide driver updates in their raw .zip packages (or whatever) for download, right on the support pages?
Seriously, why? Please, I really am begging to hear one good reason. Not only is it a huge slap in the face to be FORCED to use your bloated Update Center app only on Windows, which is unacceptable if you care one iota about your digital privacy; but even the one or two firmware packages that used to be available to download on LG's support site are no longer shown. It's even stupider because the old download URL for the W1ZD1250 bios update, pointing to LG's CDN server:
Is still up and accessible. So I guess it's not a problem of hosting or storage space or anything - the only conclusion I can draw is that LG is just incompetent with providing support for their laptops that were released less than 2 years ago, probably not even out of warranty in a lot of cases.
One more thing that really bugs me, and I know I'm probably just plain annoying at this point, but it's important, and frankly bewildering that no one (including LG's security team, who I emailed about this) seems to give a rat's you-know-what about it. The gscs-b2c.lge.com CDN server has no SSL certificate, just nothing. The real kicker was when I realized, upon getting a reply from LG Security, that they didn't even bother to encrypt their email server either! Lmao! I'm sorry but I laughed in real life when I saw that for the first time. A security department that doesn't even bother with SSL for their communications? Is this a joke, because if it is, I'll admit you got me. Pretty funny. They did verify that the hash of my BIOS download matched the one they uploaded originally, which is reassuring, so thank you for that. But then, why aren't the download files' hashes available on the support site in the first place? Yet another base-level security measure that's absolutely nowhere to be found with LG, that just shows me how much they care about their customers, sorry but someone needs to step up their game. If this was a Razer laptop or some other pathetic casual OEM, I'd expect that level of support, or lack thereof but I'm just not understanding what's so hard about uploading the original driver files that I know were used internally in development of the computer anyway. By the way, as of just recently I noticed a lot of the product pages for LG laptops that point towards their corresponding support pages all have broken links. Need to add
/product/lg-<modelnumber> in the URL to get to the right page. You're welcome for saving you the time :)
Idk. Like I said, I love this laptop too much to use anything else at this point, and I understand that providing support for every device in the catalog isn't the easiest thing for a company of LG's size to accomplish. So I fully expect a generic reply to this, if any at all. But I've just always noticed LG in particular has an admirable knack for really hitting the sweet spot with all their products - the LG G2 was my favorite phone I ever owned before my current one, an LG V30, and I really believe they have something unique when it comes to making computers etc. Which is why it's so disappointing to see all these hilariously lazy shortcuts appearing everywhere when all I want... come on, it's honestly simple, I literally just want the drivers/firmware in raw form that I can manually apply to my machine in linux, and as a bonus it'd be really nice to not worry that my unencrypted BIOS download might be compromised by a MITM and cause me to flash my computer with a rootkit. Without file hashes I guess LG wants me to rely on hopes & prayers, instead of proper crypto verification, for security.