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Home › Monitors › UltraWide Monitors

New 27UK850-W monitor shows white bars

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CharlesNLACharlesNLA Member
October 2020 in UltraWide Monitors
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I just purchased a new 27UK850-W monitor from Amazon. Upon unpacking, the monitor is showing a large gray and white bar on the right side of the screen. The bars appear before I even connect my laptop to the monitor so I think it is the monitor and not my laptop. Below is a picture of what is happening.

Can this be fixed or should I just get the monitor replaced?

monitor-1.png


Tagged:
  • monitor
  • new device
  • #27UK850-W
  • white lines
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    LGModerator1LGModerator1
    October 20, 2020, 3:50 pm Accepted Answer

    This would require the monitor to be sent in for service to correct the issue. Since it was just delivered, I would recommend getting it replaced through Amazon.

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