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Memory freeing up

I keep getting a message that say this app will restart to free up more memory every 3 sec and pic goes off. Can anyone help.

Memory freeing up

Posted on 2018-08-28 16:28:13 4K Ultra HD TVs Vote Up0Vote Down
I keep getting a message that say this app will restart to free up more memory every 3 sec and pic goes off. Can anyone help.
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    RE: Memory freeing up

    RyanRyan Administrator
    Posted on 2018-08-29 02:05:27 Vote Up0Vote Down
    Hi.

    What model do you have and which app is giving that error?

    We've seen that if you're trying to stream video from the web browser, especially if the video is large, it can cause the browser to crash.  It happens if the browser buffers more than the allotted memory.  The app versions of streaming services, like the Netflix or Amazon Video apps, are optimized for use on the TV, so the app versions are preferred if available.

    Thanks,
    ~Ryan
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