What model do you have and which app is giving that error?
We've seen that if you're trying to stream video from the web browser, especially if the video is large, it can cause the browser to crash. It happens if the browser buffers more than the allotted memory. The app versions of streaming services, like the Netflix or Amazon Video apps, are optimized for use on the TV, so the app versions are preferred if available.
Answers
What model do you have and which app is giving that error?
We've seen that if you're trying to stream video from the web browser, especially if the video is large, it can cause the browser to crash. It happens if the browser buffers more than the allotted memory. The app versions of streaming services, like the Netflix or Amazon Video apps, are optimized for use on the TV, so the app versions are preferred if available.
Thanks,
~Ryan
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