Skip to Content

Audio Return Channel constantly needs resetting.

I have an onkyo TX-rz730 connected to the ARC HDMI port on my LG oled65c7p.

Audio Return Channel constantly needs resetting.

Posted on 2018-08-29 18:04:20 OLED TVs Vote Up0Vote Down
I have an onkyo TX-rz730 connected to the ARC HDMI port on my LG oled65c7p. Once every week or two the audio stops working and I have to re-setup the ARC configuration and it starts working again. This doesn't happen on any other TV's I own so I think this to be a problem with the LG.

Any suggstions? I am on the latest firmware on the LG and the Onkyo.
Tagged:

4 Comments

  • Reply Title Icon

    RE: Audio Return Channel constantly needs resetting.

    RyanRyan Administrator
    Posted on 2018-09-02 22:21:51 Vote Up5Vote Down
    Hi.

    When the audio stops working, what does the Sound Out setting show on the TV?
    Also, when it happens, does the Onkyo still show a signal coming in?

    Thanks,
    ~Ryan
    zstratton
  • Reply Title Icon

    RE: Audio Return Channel constantly needs resetting.

    zstrattonzstratton Member
    Posted on 2018-09-04 15:01:16 Vote Up0Vote Down
    The Sound Out setting on the TV remains in the correct place. The setting is a hybrid of optical audio out + HDMI Arc. 

    As for the onkyo showing a signal coming in. I still have video which goes over the HDMI, also non ARC devices still work so there is still a signal. 
  • Reply Title Icon

    RE: Audio Return Channel constantly needs resetting.

    AlexanderAlexander LG Moderator
    Posted on 2018-11-29 17:00:25 Vote Up-5Vote Down
    @zstratton, Good day,

    If you go to setting > sound > sound out > audio out > digital sound out, is it set to PCM or Auto?
    keshdollar
  • Reply Title Icon

    RE: Audio Return Channel constantly needs resetting.

    keshdollarkeshdollar Member
    Posted on 2019-09-14 00:46:29 Vote Up0Vote Down
    Having the same issue
Sign In or Register to comment.