Starting in June, my G5 (AT&T, got January 2017) started doing this thing where when I'm listening to music or other audio, it will periodically lower the volume (without recognizing that it's lowered on the volume slider) and sometimes occasionally pause whatever I'm listening to/watching. Sometimes the volume change happens and corrects itself within a second or two, other times I'm left at a lower volume for a minute or so. I looked this up when it started happening - people said it only happened when something was plugged into the aux jack, however this happens to me whether I'm using headphones or connected to Bluetooth. The only fix for me I have found is to factory reset the phone - however 2-4 weeks later inevitably the problem comes back. I'd like to stop having to reset my phone every month in the event something ever goes wrong with that. Any suggestions, or will I need a new phone?