Skip to Content

Sheet of ice at bottom of freezer on French Door refrigerator LMXS27626D.

I keep finding a sheet of ice on the bottom of the freezer. It appears to be leaking somewhere in the back of the freezer. Any ideas? Thanks in advance.

Sheet of ice at bottom of freezer on French Door refrigerator LMXS27626D.

Posted on 2018-09-22 17:31:10 Refrigerators Vote Up0Vote Down
I keep finding a sheet of ice on the bottom of the freezer. It appears to be leaking somewhere in the back of the freezer.
Any ideas? Thanks in advance.
Tagged:

1 Comments

  • Reply Title Icon

    RE: Sheet of ice at bottom of freezer on French Door refrigerator LMXS27626D.

    sanmisanmi Administrator, LG Moderator
    Posted on 2018-11-26 21:11:16 Vote Up0Vote Down
    Hi this is frost build up caused by a blocked drain line.

    If you notice a sheet of ice on the bottom/floor of your freezer, check your freezer door to ensure that it closes firmly.

    1. Check door closure.

      Most times, slight openings around the freezer door can allow enough moisture to enter into your unit which causes frost buildup.

      Re-arrange food items that may be preventing the door from closing properly.

      opening freezer
    2. Blocked drain line.

      If a sheet of ice has formed at the bottom of the freezer, this is likely caused by a blocked drain line.

      Steps to take:

      1. Manually defrost the unit Click here for manual defrost instructions. If a sheet of ice still forms on the floor of the freezer after a manual defrost, this indicates the drain line is blocked which will require a professional technician.

      2. It is strongly recommended that a trained technician should perform the repair because it will require disassembling the refrigerator. Please visit our Request a Repair page for a professional service.

      drain lineThe diagram above shows a blocked drain line in the red circle.
Sign In or Register to comment.