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Brand New LG70UK6190 TV will not save wi-fi settings

I bought a brand new TV and I just set it up successfully.

Brand New LG70UK6190 TV will not save wi-fi settings

Posted on 2018-12-18 21:18:43 4K Ultra HD TVs Vote Up0Vote Down
I bought a brand new TV and I just set it up successfully. I can connect to my wi-fi without issue; however when I turn my TV off and then turn it back on the TV is not connected to my wi-fi network and I have to set it back up. Why won't the TV save the wi-fi settings? What can I do to fix this?

I have checked for updates and there are none available. I have turned Quick-Start off and that did not fix the issue. I have initiated a reset of the TV to factory settings and that did not work.

I am connected to 2.4GHz wi-fi instead of the 5GHz.

What else can I try?

1 Comments

  • Reply Title Icon

    RE: Brand New LG70UK6190 TV will not save wi-fi settings

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-01-10 16:45:57 Vote Up0Vote Down
    @dvillar how far is your router from your TV?

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

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