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Cannot watch Amazon Prime

I am trying watching Jack Ryan. I have watched a few episodes without any problem.

Cannot watch Amazon Prime

Posted on 2018-12-20 01:21:07 4K Ultra HD TVs Vote Up0Vote Down
I am trying watching Jack Ryan. I have watched a few episodes without any problem. But now, it is constantly leaving Amazon after watching the show for a few minutes. Sometimes, even after a few seconds. I have reinstalled the app, did not help. Any idea?

Thanks

3 Comments

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    RE: Cannot watch Amazon Prime

    tobewantobewan Member
    Posted on 2018-12-30 15:31:44 Vote Up0Vote Down
    Zolotoy,
    Yes! My LG is doing the same thing and only on Jack Ryan!  I have not been able to get through S1E1.
    Other Prime shows have no problem.  
    Toby
  • Reply Title Icon

    RE: Cannot watch Amazon Prime

    tobewantobewan Member
    Posted on 2018-12-30 19:12:03 Vote Up0Vote Down
    What happens is the TV switches out of the app and goes to HDMI1 input at random times during playback.

    LG 65 Class LED SK9000 Series 2160p Smart 4K UHD TV with HDR
    Model: 65SK9000PUA
    WebOs version: 4.10.15
    Prime app version: 1.1.2
  • Reply Title Icon

    RE: Cannot watch Amazon Prime

    tobewantobewan Member
    Posted on 2019-01-10 06:28:16 Vote Up0Vote Down
    App updated to 1.1.3 and no longer have this problem (as of now after watching 2 episodes).
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