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Error when installing OnScreen monitor control - Catastrophic failure

I just completed a fresh install of windows 10 pro (1809 - OS build 17763.195), and installed the latest win 10 monitor driver for the 27uk650-w (dated…

Error when installing OnScreen monitor control - Catastrophic failure

Posted on 2018-12-26 02:56:13 IPS Monitors Vote Up0Vote Down
I just completed a fresh install of windows 10 pro (1809 - OS build 17763.195), and installed the latest win 10 monitor driver for the 27uk650-w (dated 06/04/2018).  When trying to install OnScreen control, the installation fails with the error "Catastrophic failure", with no other info.  How can I resolve this issue?


3 Comments

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    RE: Error when installing OnScreen monitor control - Catastrophic failure

    AlexanderAlexander LG Moderator
    Posted on 2018-12-26 15:15:58 Vote Up0Vote Down
    @vin_c, Good day,

    Just wanting to confirm you are installing version 3.34?

    if not, please try to download it from the following link
    https://www.lg.com/us/search.lg?search=on+screen+control
  • Reply Title Icon

    RE: Error when installing OnScreen monitor control - Catastrophic failure

    rickeydonkelrickeydonkel Member
    Posted on 2019-02-13 02:56:43 Vote Up0Vote Down
    I am having the same problem. I am trying to install version 3.34. I've downloaded the file three separate times, with the same results.

    Win 10 Pro
    version 1809
    OS build 17763.3016
  • Reply Title Icon

    RE: Error when installing OnScreen monitor control - Catastrophic failure

    keeskees Member
    Posted on 2019-03-01 07:21:42 Vote Up0Vote Down
    I have the same problem. I try to install Win_OSC_3.34.exe.
    I am on Windows 10 Pro, Version 1809, OS Build 17763.316
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