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Frozen Screen

the TV is frozen in the Home Screen and no buttons on the remote will work

Frozen Screen

Posted on 2019-02-23 21:26:08 TV/Audio/Video Accessories Vote Up0Vote Down
the TV is frozen in the Home Screen and no buttons on the remote will work

2 Comments

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    RE: Frozen Screen

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-02-25 00:50:55 Vote Up-5Vote Down
    Ktrip, power the unit off and unplug it for 1 minute. Power the unit back on. Does the problem persist? Also, what is the model number to the unit?
    Jock

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    RE: Frozen Screen

    JockJock Member
    Posted on 2019-10-11 20:32:31 Vote Up0Vote Down
    Inhave a BG350 Blu Ray Wi-Fi Streaming unit and it keeps freezing and losing signal to connect to the TV. I have powered off by pulling the plug and reset. The remote loses all ability and the door button and power button don't work. The system freezes. Doing all of the above will fix it yet every other day we have to do it again. I have updated software and the unit is as dodgy as a car with a wheel missing. you can't go far.
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