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LG 50UK6500AUA HDCP 2.2 not compatible with Amazon prime 4k videos?

I tried to purchase and stream a 4k video from Amazon Prime using my Fire Stick 4k.

LG 50UK6500AUA HDCP 2.2 not compatible with Amazon prime 4k videos?

Posted on 2019-03-10 22:47:16 4K Ultra HD TVs Vote Up0Vote Down
I tried to purchase and stream a 4k video from Amazon Prime using my Fire Stick 4k. However, prior to purchase there was an error stating my tv does not have HDCP 2.2 ports. Checking the specs of the tv says that all 4 of my hdmi ports are HDCP 2.2. Can someone help me understand/fix the problem?

Thanks

1 Comments

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    RE: LG 50UK6500AUA HDCP 2.2 not compatible with Amazon prime 4k videos?

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-03-11 16:31:48 Vote Up0Vote Down
    dlpoep, all 4 HDMI ports on the TV would support HDCP 2.2. Is the video output on the Firestick set to Auto or something different? Also is the Firestick connected directly to the TV or does it go through a receiver or sound bar?

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