"After consideration, we thought the same coverage should be benefited by all our consumers. Accordingly, we are proud to honor the same warranty coverage to our consumers who purchased a LG refrigerator prior to January 1, 2018. For example, if it is now June 1, 2019, and you purchased your refrigerator on June 2, 2014, your refrigerator will be repaired as to the Cooling System with no cost to you whatsoever, parts or labor!
Hello. Our LFX31925ST refrigerator was purchased in the
spring of 2013 and has been a mess most of its ownership. We have had constant
ice maker failure code issues and have repeated icing. There are literally
hundreds and hundreds of complaints and lawsuits over this model and its issues
and the newly announced five year warranty lookback excludes me and this model.
Just yesterday we discovered that the unit was running (had been making louder
noises but this unit always does due to its very flawed nature) but had stopped
cooling but too late and lost a lot in the freezer. We unplugged the unit, let
it fully defrost with the doors open and plugged it back in last night and it
is cooling again. At this point we do not trust LG or this unit at all and have
finally turned off the ice maker for good because of its repeated failing. We
are faced with throwing out a VERY EXPENSIVE unit that is just six years old
with a 10 year warrant on the compressor that failed yesterday. With all of the
very, very public problems of this unit what can you do to help? It seems
reasonable to ask for the five year protection offered to the 2013 purchasers
to get their ice maker and fan issues addressed as well as the possible
compressor issues. Thank you on behalf of all the LFX31925ST owners for your
Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute!
Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping.
Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG.
or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product.