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LG Tone Platinum Alpha HBS-930 HD Earbuds cracked

So i bought this pair in January 2019, And now both ear buds are cracked in the same spot. Has anyone else experienced this with this model by chance?

LG Tone Platinum Alpha HBS-930 HD Earbuds cracked

Posted on 2019-03-31 03:15:38 Mobile Accessories Vote Up0Vote Down
So i bought this pair in January 2019, And now both ear buds are cracked in the same spot. Has anyone else experienced this with this model by chance? They have just had normal use, nothing that should have damaged them. I have a previous model that i've had for a few years with no issue. The second question, Does anyone know a good spot to get replacement earbuds/wires etc?

5 Comments

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    RE: LG Tone Platinum Alpha HBS-930 HD Earbuds cracked

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-04-03 19:46:52 Vote Up0Vote Down
    robkuhn4512, can you provide a photo of the crack for review?

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

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    RE: LG Tone Platinum Alpha HBS-930 HD Earbuds cracked

    s_valds_vald Member
    Posted on 2019-04-08 04:38:08 Vote Up0Vote Down
    This just happened to me. Out of blue. Found left earbud of my HBS-930 cracked. This is my 5th or 6th generation of LG Tone. Bought it last October. Never expected it to break after less than half a year :(
  • Reply Title Icon

    RE: LG Tone Platinum Alpha HBS-930 HD Earbuds cracked

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-04-08 12:53:40 Vote Up0Vote Down
    s_vald, can you provide a photo of the crack? I can have I reviewed to see if it would be covered.

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

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    RE: LG Tone Platinum Alpha HBS-930 HD Earbuds cracked

    s_valds_vald Member
    Posted on 2019-04-09 18:27:35 Vote Up0Vote Down
    Because I bought the headset (new) on eBay, LG refused to provide warranty. Beware
  • Reply Title Icon

    RE: LG Tone Platinum Alpha HBS-930 HD Earbuds cracked

    s_valds_vald Member
    Posted on 2019-04-19 01:26:50 Vote Up0Vote Down
    11 days later, and I've received lg-specific spam message at my (unpublished)e-mail box associated with this LG community. Beware
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