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Ellipsis wont turn on

When I plug my tablet to charge , the lightnibg battery shows , then switches to battery showing 98% charge , tgen goes blank and wont turn on...Sometimes the…

Ellipsis wont turn on

Posted on 2019-04-03 00:38:00 Tablets Vote Up0Vote Down
When I plug my tablet to charge , the lightnibg battery shows , then switches to battery showing 98% charge , tgen goes blank and wont turn on...Sometimes the ellipsis screen pops up then goes blank

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    RE: Ellipsis wont turn on

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-04-03 16:03:09 Vote Up0Vote Down

    lewsiffur, put the device in safe mode to see if the problem continues there. If you are unable to get into safe mode, the next step would be service. You can enter safe mode by performing the following:

    1. Ensure the device is powered off.
    2. Press and hold the Power button until "powered by Android" appears then release.
    3. Press and hold the Volume down button until "Safe mode" appears in the lower-left of the screen then release.
    4. Check out this link once in Safe mode: https://www.verizonwireless.com/support/knowledge-base-205734/

    If service is needed please see: https://lgmobilerepair.com/request_repair.

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