Skip to Content

Apps keep closing after a factory reset.

Heya, I factory reset my LG K20 Plus earlier today because of performance issues, after I had reinstalled my apps, google, the T-Mobile app, and messaging keep closing constantly.

Apps keep closing after a factory reset.

Posted on 2019-04-07 00:03:36 T-Mobile Phones Vote Up0Vote Down
Heya, I factory reset my LG K20 Plus earlier today because of performance issues, after I had reinstalled my apps, google, the T-Mobile app, and messaging keep closing constantly. I'm certain an app I've installed isn't the cause of the problem, I've uninstalled the updates from the T-Mobile app and reinstalled them, which didn't work. I've also logged out of my Google account and attempted to sign back in, but it wouldn't work, only resulting in a mostly black screen. I would really appreciate your help, thanks.

3 Comments

  • Reply Title Icon

    RE: Apps keep closing after a factory reset.

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-04-11 19:15:44 Vote Up0Vote Down
    Dugas54, does any message or pop up displays when the apps close?

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

  • Reply Title Icon

    RE: Apps keep closing after a factory reset.

    TCanalesTCanales Member
    Posted on 2019-05-26 22:47:30 Vote Up0Vote Down
    So the original post writer has not came back to comment,but I would like an answer to the same question please.Yes when the apps crash an error message comes up saying such & such app has crashed. Every app crashes. What can I do? I have called MetroPCS &went through all the troubleshooting processes & nothing has worked.

  • Reply Title Icon

    RE: Apps keep closing after a factory reset.

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-05-30 16:40:33 Vote Up0Vote Down
    TCanales, How long after the apps are launched do they crash?

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

Sign In or Register to comment.