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V40 ThinQ

Hello, I bought my wife this phone,and she is having sensitivity issues(The phone,not her,lol)When she holds the phone to her face to talk,she is constantly having issues with her cheek ticking either Mute,End Call,etc...I have searched online,but cannot seem to find anything about reducing screen sensitivity.Can anyone help?She loves the phone,but it's driving her and her callers(including me),crazy.

V40 ThinQ

Posted on 2019-04-19 05:16:27 Sprint Phones Vote Up0Vote Down
Hello,
I bought my wife this phone,and she is having sensitivity issues(The phone,not her,lol)When she holds the phone to her face to talk,she is constantly having issues with her cheek ticking either Mute,End Call,etc...I have searched online,but cannot seem to find anything about reducing screen sensitivity.Can anyone help?She loves the phone,but it's driving her and her callers(including me),crazy.
Thank You in advance for any help you can provide!

1 Comments

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    RE: V40 ThinQ

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-05-07 19:03:09 Vote Up0Vote Down
    Bowtie41, this is controlled automatically by a sensor on the phone. There isn't a way to edit the sensitivity of it.  

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