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Ripping problem with BP50NB40

Refurbished, just received today. Every attempt to rip a disc has resulted in system shutdown with no warning.

Ripping problem with BP50NB40

Posted on 2019-04-21 02:59:59 edited April 21 Burners & Drives Vote Up0Vote Down
Refurbished, just received today. Every attempt to rip a disc has resulted in system shutdown with no warning. I've tried with two discs, and both with and without the second USB connector (which I understand to be a USB power something, and supposedly unnecessary with PC?). The firmware is v1.01.

UPDATE: I just did a bit more testing in hopes that the USB port was the problem (spoiler: it wasn't) -- it can successfully finish a rip that takes less than five minutes.
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