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LG Smart TV wifi won't turn on

Whenever I go into Settings->Network and attempt to turn on the Wifi on my LG Smart TV, it will not do so.

LG Smart TV wifi won't turn on

Posted on 2017-12-21 23:57:21 TVs Vote Up0Vote Down
Whenever I go into Settings->Network and attempt to turn on the Wifi on my LG Smart TV, it will not do so. As I enter the relevant screen it tells me that wifi is "off" but when I click on this "off" button to try to turn it on it simply does not change. What might be the problem?
RachelBRmclippe
«13456717

15 Comments

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    RE: LG Smart TV wifi won't turn on

    RachelBRRachelBR Member
    Posted on 2018-01-23 06:50:56 Vote Up9Vote Down
    Mine too
    mclippematthutchingsdisal79BakerStBaker
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    RE: LG Smart TV wifi won't turn on

    Des8559Des8559 Member
    Posted on 2018-03-03 13:25:57 Vote Up11Vote Down
    Mine either any answers?
    mclippematthutchings
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    RE: LG Smart TV wifi won't turn on

    stf7stf7 Power User
    Posted on 2018-03-04 12:58:46 Vote Up5Vote Down
    I guess I would try performing a reset on the TV and setting it up again. 
    On remote press home.
    Go to Cog/Gear Icon for Settings.
    Select General.
    Select Reset to Initial Settings.
    mclippe
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    RE: LG Smart TV wifi won't turn on

    mclippemclippe Member
    Posted on 2018-04-01 01:40:52 Vote Up10Vote Down
    I reset mine to initial settings but keeps dropping WiFi connection and can’t watch Netflix or any other apps. 
    LindaL1999matthutchings
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    RE: LG Smart TV wifi won't turn on

    jessejesse Member
    Posted on 2018-04-20 18:10:39 Vote Up10Vote Down
    same problem here.  wifi drops and then there are no discoverable networks, or the tv says the wifi is off.  there is no on/off switch for wifi on my model.  60uh7700

    i have reset everything, multiple times.  tried every 'trick' i could find.  it is ridiculous that a tv this expensive would break after 16 months.  it is unusable in it's current condition.  what is LG going to do about this?
    Harryn27matthutchings
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    RE: LG Smart TV wifi won't turn on

    talonndtalonnd Member
    Posted on 2018-04-22 06:42:58 Vote Up5Vote Down
    Same problem. 
    matthutchings
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    RE: LG Smart TV wifi won't turn on

    hbinhbhbinhb Member
    Posted on 2018-04-25 03:54:16 edited April 2018 Vote Up5Vote Down
    I am also having this problem, AND I’m also having remote control issues with my LG soundbar (won’t work except to turn it on or off). I am so frustrated trying to stream from various apps. Both are only 14 months old! (TV: 55UH8500, SB: SH3K)
    matthutchings
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    RE: LG Smart TV wifi won't turn on

    MarkiedawesMarkiedawes Member
    Posted on 2018-04-25 14:23:59 Vote Up5Vote Down
    Hi - I have same problem — LG useless!! Any advice? 
    matthutchings
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    RE: LG Smart TV wifi won't turn on

    inny88inny88 Member
    Posted on 2018-04-26 16:31:51 Vote Up5Vote Down
    Has anyone found a fix for this? Are LG going to respond? 
    matthutchings
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    RE: LG Smart TV wifi won't turn on

    CISARIECHERSCISARIECHERS Member
    Posted on 2018-05-03 07:38:35 Vote Up5Vote Down
    This happened to both of my LG tv's...no network connection....everything else works, computer, tablet, phone.
    matthutchings
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    RE: LG Smart TV wifi won't turn on

    billcatbillcat Member
    Posted on 2018-05-06 20:04:40 Vote Up15Vote Down
    This appears to be a common problem.  I've only had my 65UJ6300 since February and wifi is inaccessible.  I've tried disabling Quick Start as well as resetting the tv to Initial Settings.  My tv is still under warranty but if this is a recurring chip problem I won't be happy.

    GOPI_VALEPEsantinamatthutchings
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    RE: LG Smart TV wifi won't turn on

    Jenitee323Jenitee323 Member
    Posted on 2018-05-11 15:40:42 Vote Up5Vote Down
    Has LG responded to any of these posts?? I've had my tv just 4  and I've tried all the solutions I can find and nothing works.  Right now it just says "searching" for network but my computer, phone and tablets have no problems.  It's really frustrating, especially considering I opted to pay more for this LG tv rather than the other choices I had.  Any suggestions are welcome
    Thank you :-)
    matthutchings
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    RE: LG Smart TV wifi won't turn on

    marieeeeemarieeeee Member
    Posted on 2018-05-18 18:22:29 Vote Up-20Vote Down
    Found a fix that worked for me on the LG site. Go to general settings and make sure that QuickStart+ is turned off. Then turn tv off and back on. Then try to connect to your WiFi network. 
    Tmillersandib46black96gssantinaHarryn27matthutchingsmonkmandaBakerStBaker
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    RE: LG Smart TV wifi won't turn on

    hitchwitchhitchwitch Member
    Posted on 2018-05-26 20:08:21 Vote Up10Vote Down
    thanks Marieee, I tried it and it worked. However, 10 min later I am right back where I started. LG - where in the eff is the solution. This is utter nonsense considering how much we have invested into your products

    gardener58matthutchings
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    RE: LG Smart TV wifi won't turn on

    LGTVBMLGTVBM Member
    Posted on 2018-05-29 23:59:57 Vote Up5Vote Down
    I have reset everything, turned off QuickStart, and 10 minutes later it drops WiFi. My TV is about 15 months old. It seems like about the same time frame everyone is having this problem. Any other ideas?
    matthutchings
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