OLED C9 - EDID / limitation regarding HDMI-eARC pass-through UdoG Posted on 2019-05-24 07:15:55 OLED TVs Vote Up0Vote Down

fenster3000

Roses are red, violets are blue, we would like to see Multichannel-LPCM on our O L E D. 

( ͡° ᴥ ͡°)

DiabolusEx

fenster3000  the only thing that keeps our hope up are your poems!

PapaMiraculi

Its as easy as that: Either LG fixes this or I'll buy a Sony or Panasonic next year. 

DJ_GLiTCH

Whilst a little off topic, I’d like to highlight that there is also an audio issue with Dolby bitstream passthrough via ARC or eARC on LG OLED sets. I imagine a lot of you would like to use the HDMI 2.1 ports on this set for VRR, ALLM, etc, so it is worth knowing that you will likely experience severe lag with Dolby content on external HDMI connected devices if you plan to use the ARC or eARC port, on top of the existing 2 channel LPCM restriction issue.

More information available below to those who are interested:

https://lgcommunity.us.com/discussion/4622/audio-delay-for-hdmi-connected-dolby-sources/p1

ThisGame

Well, seems I can forget about buying a LG tv this Black Friday as well. Been wanting to upgrade my Panasonic 2010 plasma sinds the UH850/950 (last 3D tv) and been willing to buy a C7 if it would've had e-ARC. I'm a console gamer and want to use VRR/e-ARC for the next-gen Xbox and also be able to output HD-audio to my 1.3a hdmi Onkyo receiver (with no-ARC) but with some kind of chinese hdmi-splitter box in a couple of years. Or maybe buy new a 2.1 e-ARC, either way the tv should have a working DD-THD/DTS-MSTR/5.1PCM output for its interal apps to pass an to receiver with no compression.

But if these 2 audio bugs aren't fixed before Thanksgiving, I'll wait another year, but not for an LG device. Panasonic will probably have 2.1 by then and the better motion as allways.

Gman85

Im so lucky i found this forum! Was about to finally buy the c9 65” oled online, the main reason was to use the xbox one x and use VRR then pass the 7.1 audio to the receiver via the tv! I thought this tv was too good to be true 😩

g00mba

+1
Please add PCM Multichannel 5.1/7.1 audio support to the C9 via eARC

fenster3000

I just got a answer from LG Germany (after contacting them once again).
According to them "LG Electronics does not see any need to fix this issue". There might be
a slight chance that LG changes their opinion in future. But there is no guarantee that this will happen. 

Their answer in german (feel free to use a translator of your choice):
Original: "Herzlichen Dank für Ihre Kontaktaufnahme mit LG Electronics Deutschland GmbH.

Ich habe bereits eine Anfrage zu diesem Thema aus dem Juni 2019 vorliegen. LG Electronics hat derzeit keinen Handlungsbedarf. Wann und ob dies sich ändert, können wir aktuell leider nicht bewerten.

Wenn Sie weitere Fragen oder Anregungen haben, können Sie jederzeit gerne wieder an uns wenden.

Mit freundlichen Grüßen"

Translation via DeepL:

"Thank you very much for contacting LG Electronics Deutschland GmbH.

I have already received a request on this topic from June 2019. LG Electronics currently has no need for action. When and if this will change, we cannot currently evaluate.

If you have any further questions or suggestions, please feel free to contact us again at any time.

Yours sincerely"

So yea. I guess that is it. Maybe @JamalofLG has some different informations about this. But
I do not think he has. 

mrhollywood360

@fenster3000 Thanks for the info. I should of returned this when I had the chance and gotten a Sony.

Baff

@fenster3000 Wow, that seems shockingly lazy of LG to not put in the 5 minutes needed to fix this issue.

jmpage2

Should have returned mine when I had the chance.  Hopefully LG reconsiders their position on this or LG Germany support are merely misinformed.  It wouldn't hurt to start petitioning them in other outlets such as FB, Twitter, etc.

This affects a lot of use cases and should be relatively trivial for them to fix.

Fringe09

I agree. We need to start a petition. 

mrhollywood360

Started a petition on change.org here https://www.change.org/p/lg-electronics-lg-oled-c9-multichannel-pcm-over-earc/
Hopefully this gets a response.  

fenster3000

#signed

I would also recommend to send a support ticket. Expecially if you have not done it. 

Fringe09

#signed