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Streaming error on LG SK8000

I get what looks like a buffering error when streaming content (amazon, Netflix, VuDu) via LG SK8000 tv.  Content starts but then hangs after a short time.  I a…

Streaming error on LG SK8000

Posted on 2019-06-11 13:27:21 Super UHD TVs Vote Up0Vote Down
I get what looks like a buffering error when streaming content (amazon, Netflix, VuDu) via LG SK8000 tv.  Content starts but then hangs after a short time.  I also have a Roku and have no issues with it, same network setting even with wireless.  I have tried wired and wireless connections.   Thanks in advance.  Please don't tell me to reboot my router.  This issue is specific to the TV.

5 Comments

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    RE: Streaming error on LG SK8000

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-06-11 16:28:15 edited June 11 Vote Up0Vote Down
    dvankouwenberg, Open Netflix on the TV and go to Settings > Get Help > Check your network. What is you connection speed there?

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    RE: Streaming error on LG SK8000

    Posted on 2019-06-11 22:25:41 Vote Up0Vote Down
    86.46Mbps
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    RE: Streaming error on LG SK8000

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-06-12 14:19:20 Vote Up0Vote Down

    Reset the TV to Initial Settings. If the buffering is still consist after the reset, a service call is needed. A tech would need to examine the TV with our Tech. Support.   

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    RE: Streaming error on LG SK8000

    Posted on 2019-06-18 15:49:26 Vote Up0Vote Down
    Reset to factory setting and still have the same issue.
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    RE: Streaming error on LG SK8000

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-06-18 17:09:49 Vote Up0Vote Down
    Reach out to LG at https://www.facebook.com/LGUSSupport/ or https://twitter.com/LGUSSupport for further assistance with scheduling service, or you can send me a private message with your info to get service scheduled.

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