does not connect to set-top box 1navyguy Posted on 2019-06-17 00:09:10 TV/Audio/Video Vote Up0Vote Down

I just bought this lg smart tv  um7300pua series and i'm unable to get it to connect to my uverse cable box. I go through device connector and get to the screen where is says it must be 3 feet or closer and everything. I press next and get "A temporary issue has occurred. Please try again later." I've tried connecting it to HDMI 1 and HDMI 2 (arc) and still does not work. I am hard wired to my internet also and have no trouble with that. The tv came with the "magic remote". 

JamalofLG

1navyguy, would you have the ability to connect to Wi-Fi network and try going through the Device Connector again?