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WH14NS40 recognizes CD's/DVD's but not BD

At some point my WH14NS40 decided it would stop recognizing Blu-Ray discs.

WH14NS40 recognizes CD's/DVD's but not BD

Posted on 2019-06-20 04:26:42 Burners & Drives Vote Up0Vote Down
At some point my WH14NS40 decided it would stop recognizing Blu-Ray discs. When I put one in the drive, it will try to read the disc then stop saying there is no disc in the drive. The same Blu-Ray disc I can view on my gaming console just fine. When it comes to CDs and DVDs, no problems. I don't use the drive very often so I am not sure when the problem first appeared.
It is running firmware version 1.01 and I have tried PowerDVD version 12 and 17 with no luck. One of the Blu-Rays I tested with will actually spin for a while and make noises like it is attempting to read the drive. Windows even shows the name of the disc but that is as far as it goes.
I've gone through the troubleshooting steps I could find with no luck. Any suggestions?

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4 Comments

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    RE: WH14NS40 recognizes CD's/DVD's but not BD

    gritts1gritts1 Member
    Posted on 2019-06-23 22:28:03 Vote Up0Vote Down
    Suggestions? I'm not anxious to buy a replacement...
  • Reply Title Icon

    RE: WH14NS40 recognizes CD's/DVD's but not BD

    gritts1gritts1 Member
    Posted on 2019-07-07 03:32:59 Vote Up0Vote Down
    Are there no suggestions? Should I replace it with a different brand?
  • Reply Title Icon

    RE: WH14NS40 recognizes CD's/DVD's but not BD

    gritts1gritts1 Member
    Posted on 2019-07-11 17:44:27 Vote Up0Vote Down
    Bump
  • Reply Title Icon

    RE: WH14NS40 recognizes CD's/DVD's but not BD

    gritts1gritts1 Member
    Posted on 2019-07-19 14:38:11 Vote Up0Vote Down
    Bump
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