We were washing a set of queen size sheets. One sheet sat on top with part of it near the center of the washer above the water for the entire eash cycle. We finaly talked to Joy at LG customer support. Joy told us that we needed to run only one sheet at a time with no other clothes in the washer. Also run with zero spin. Well the sheet did submerge but was completely wet at the end of the cycle. We then had to run the spin cycle. So this took about 70 minutes and used a lot of water. Has anyone else received this information from LG about washing only a single sheet at a time? Seems like really pathetic performance. This information is not in any of the manuals and never mentioned in the reviews. We have had similar issues with some of the other loads part of the laundry load sits on the very top not really in the water and barely wiggles. Has anyone had a similar experience?