Skip to Content

LG Phoenix 3 not reading sim

I recently switched carriers and my old Att sim card worked fine. When I put the new cricket SIM card in, the phone will not even read that it is in the phone.

LG Phoenix 3 not reading sim

Posted on 2019-07-01 00:25:46 Unlocked Phones Vote Up0Vote Down
I recently switched carriers and my old Att sim card worked fine. When I put the new cricket SIM card in, the phone will not even read that it is in the phone. It keeps telling me to insert a SIM card. Tried this several times and the new carrier said the phone can be used on their network.  Is there something else I need to do? The phone is unlocked and have not previously had any issues with it.

6 Comments

  • Reply Title Icon

    RE: LG Phoenix 3 not reading sim

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-03 18:10:30 Vote Up0Vote Down
    JuniorD, was the device purchased unlocked or was it unlocked manually?

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

  • Reply Title Icon

    RE: LG Phoenix 3 not reading sim

    JuniorDJuniorD Member
    Posted on 2019-07-04 03:53:25 Vote Up0Vote Down
    Manually, I requested an unlock code and it was emailed to me within a few minites
  • Reply Title Icon

    RE: LG Phoenix 3 not reading sim

    JuniorDJuniorD Member
    Posted on 2019-07-04 21:29:46 Vote Up0Vote Down
    So far I have unlocked the phone, called AT&T and have been notified that the phone has been unlocked......it still won't accept the sim card.  
  • Reply Title Icon

    RE: LG Phoenix 3 not reading sim

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-08 13:53:06 Vote Up0Vote Down
    JuniorD, I would recommend getting another SIM card from Cricket. If unlocked and verified by AT&T, there must be a problem with the Cricket SIM card since it still reads the AT&T SIM.

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

  • Reply Title Icon

    RE: LG Phoenix 3 not reading sim

    JuniorDJuniorD Member
    Posted on 2019-07-21 18:31:17 Vote Up0Vote Down
    Ok, I tried the New SIM card....a couple times.
    They keep telling me the phone is set to only AT&T.  When AT&T tells me it is unlocked...very confusing.
  • Reply Title Icon

    RE: LG Phoenix 3 not reading sim

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-22 18:30:11 Vote Up0Vote Down
    This would need to be addressed by AT&T.

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

Sign In or Register to comment.