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No sound on hd channels

My toddler son has messed with the settings on my TV. We had completely lost all sound.

No sound on hd channels

Posted on 2019-07-05 16:28:25 TV/Audio/Video Vote Up0Vote Down
My toddler son has messed with the settings on my TV. We had completely lost all sound. I've managed to get the sound back on normal channels but can't seem to get the sound back on hd channels? I have tried reset mode but no luck. Please help. 
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    RE: No sound on hd channels

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-05 16:32:55 Vote Up0Vote Down
    Mins45, what is the model number to your TV? Also what is the source (Live TV, STB)?

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    RE: No sound on hd channels

    Mins45Mins45 Member
    Posted on 2019-07-05 16:38:09 Vote Up0Vote Down

    I'm sorry I don't understand what you mean by source? It's the hd channels on freeview so I'm guessing it's live tv. 
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    RE: No sound on hd channels

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-05 16:49:28 Vote Up0Vote Down

    Thanks. I would be unfamiliar with freeview as it is a regional service. I would have to direct you to https://www.lg.com/au/support/contact/chat-email/email for further assistance.  

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