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White light shining on TV from the top?

I just bought a 65UK6300PUE model 4K Ultra thin A1 smart LG TV. A light now appears at the top of the screen? How do I turn it off.

White light shining on TV from the top?

Posted on 2019-07-08 04:46:30 4K Ultra HD TVs Vote Up0Vote Down
I just bought a 65UK6300PUE model 4K Ultra thin A1 smart LG TV. A light now appears at the top of the screen? How do I turn it off. My model does not have LED dimming mode option in Picture settings. Help

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    RE: White light shining on TV from the top?

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-08 17:09:44 Vote Up0Vote Down
    futrellm, can you provide a photo of the light?

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    RE: White light shining on TV from the top?

    lilpeanut2010lilpeanut2010 Member
    Posted on 2019-07-12 00:50:10 Vote Up0Vote Down
    I just bought an LG UHD 4k TV (43") and there is also a purplish light on top of the screen. I can't tell if it is supposed to be there or if I received a damaged product. The top of the TV also seems to curve up in this same spot it appears, so I'm concerned I've gotten a bad tv. I can't find anything online showing this in an image or description. 
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    RE: White light shining on TV from the top?

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-12 15:00:19 Vote Up0Vote Down
    lilpeanut2010, if this happens across multiple inputs and the internal apps, there would be a problem with the TV an it would require service. If only on the STB, it may be signal related. Try a different input to see if the problem continues.

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