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Hotstar App data not reset

Hi, I'm using 43UK67 model and I mistakenly given wrong account ID for Hotstar.

Hotstar App data not reset

Posted on 2019-07-08 16:00:01 4K Ultra HD TVs Vote Up0Vote Down
Hi, I'm using 43UK67 model and I mistakenly given wrong account ID for Hotstar. Later realized but unable to reset account.  Deleted application from LG content store and reinstalled but no luck. Can anyone please suggest

3 Comments

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    RE: Hotstar App data not reset

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-08 17:08:47 Vote Up0Vote Down
    gaganmadhu, I would have to refer you to speak with LG India for further assistance. I'm in the US and would not have information to Hotstar.

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    RE: Hotstar App data not reset

    gaganmadhugaganmadhu Member
    Posted on 2019-07-08 17:17:27 Vote Up5Vote Down
    Thank you, will call them.
     
    To give more information to other community members, I keep getting message "You account 7660****** is not subscribed to HotStar Premium. Please log in to premium.hotstar.com and subscribe". This happens even after reinstalling hotstar app. Not sure how to delete app data/cache. 

    JamalofLG
  • Reply Title Icon

    RE: Hotstar App data not reset

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-08 18:31:25 Vote Up0Vote Down
    Thanks for the info!

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

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