Skip to Content

AE code on brand new washer

Just bought a new WT7300C washing machine. The store employee laid it down and said it was fine. When I got it home the box was wet.

AE code on brand new washer

Posted on 2019-07-12 01:10:28 Laundry Vote Up0Vote Down
Just bought a new WT7300C washing machine. The store employee laid it down and said it was fine. When I got it home the box was wet. I am assuming they tested it and there was still some water inside that leaked out. 

I set it up and could not get it to run the initial test. I ran the diagnostic and got code AE, which says A water leak has occurred inside of the product. 

What do I do now?  I have a brand new washer that I can't use!

1 Comments

  • Reply Title Icon

    RE: AE code on brand new washer

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-12 16:30:42 Vote Up0Vote Down
    jlmemt, we can go forth with service on the unit, or you can return it to the store. If you would like to continue with service, please message me your information.

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

Sign In or Register to comment.