Skip to Content

Door sensor not working

Door open alarm started going off every 30 sec. July 2/3.

Door sensor not working

Posted on 2019-07-12 17:13:17 Refrigerators Vote Up0Vote Down
Door open alarm started going off every 30 sec. July 2/3. Took out and replaced drawers and shelves, checked doors, they were actually closed, but alarm still going off. Then, freezer and fridge quit cooling, water dispenser quit working. Lots of food lost!! LG finally contacted repairman who came on the 11th. Ended up being a bad door sensor, making it “think” it was open, even though it wasn’t, but that’s what caused it to quit cooling. This fridge is only 3 1/2 years old and should not be having this problem so soon. We lost a lot of food too! Repairman told me today he can’t just order the actual sensor, he’d have to order a whole new door and we’d have to pay for it and the labor. $500+ Is there anything LG will do towards this? We shouldn’t have to replace a door for a faulty sensor.


  • Reply Title Icon

    RE: Door sensor not working

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-08-27 13:11:58 Vote Up0Vote Down
    summerdawn1021, Please message me your contact information for review.

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

Sign In or Register to comment.