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My phone smarthinq app will not link to my tv

I have an LG aithinq  43UM73 Tv. When I go to the thinq app and select tv, it searches for the tv but does not find it.

My phone smarthinq app will not link to my tv

Posted on 2019-07-14 06:48:38 Smart ThinQ Vote Up0Vote Down
I have an LG aithinq  43UM73 Tv. When I go to the thinq app and select tv, it searches for the tv but does not find it. A couple of times it found the tv but then would not link.
I'm using a Samsung Note 5 Android Version 7.0. the phone and tv are on the same 2.4Ghz network.
What do I do?

1 Comments

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    RE: My phone smarthinq app will not link to my tv

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-07-18 20:40:39 Vote Up0Vote Down
    Marc61, try deleting the app and reinstalling to see if it corrects the problem.

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

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