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LG G3 Upgrade

Help: I want to upgrade my LG G3 Prime (Model number F460s)  to Marshmallow.

LG G3 Upgrade

Posted on 2019-07-14 16:06:20 Cell Phones Vote Up0Vote Down
Help: I want to upgrade my LG G3 Prime (Model number F460s)  to Marshmallow. I've used the LG PC Suite once and it captured the official firmware but I didn't continue with the upgrade because I was running low on battery. Meanwhile, I've charged my phone full and since then I've been unable to continue with the upgrade. 
It returns an error message that "Can't connect or download update". 
Somebody should provide help asap.
Thanks!

1 Comments

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    RE: LG G3 Upgrade

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-08-28 17:39:12 Vote Up0Vote Down
    tyjam, power the device down for at least 30 seconds and power the device back on/  If that fails, disconnect and remvoe the WIFI connection and re-add it back ( reconnecting to the WIFI ) once the battery is fully charged ( updating software will require a significant battery charge.  It may also take several minutes to process, so the device should be unused and uninterupted while processing the update

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