new refrigerator, not cooling
In trying to troubleshoot this, one of the steps indicated in the paper manual was regarding demo/display mode. The instructions did not cause any change when followed. It turns out for 2019 models this procedure changed (https://www.lg.com/us/support/help-library/demo-mode-display-mode-refrigerator-CT10000021-1337637756594). When I performed the steps it did lead to "OFF" being displayed, which I then reversed and notably did NOT hear the ice dispenser initialize.
Frankly I find pages like this (https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371) to be misleading, particularly as they lead to unhelpful comments such as this (https://lgcommunity.us.com/discussion/comment/4068#Comment_4068). The issue is that of mixed messages. No official documentation states that zero cooling is to be expected within the first 24-48h, only that it takes this period to reach stable temperature. If there is a separate source indicating otherwise, by all means please refer me to it.
Meanwhile, owing to conflicting recommendations in paper vs online instructions, and on this same support site, I continue left without any further troubleshooting measures to undertake. I would appreciate further guidance regarding next steps e.g. could there be an issue with the installation, another troubleshooting step to take, significance that ice dispenser did not initialize as in the above video, etc. Any insight would be appreaciated.