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Magic remote help

I have ATT Uverse. Despite doing the device set up, My magic remote will not show the ATT Uverse guide.

Magic remote help

Posted on 2019-08-24 18:46:23 4K Ultra HD TVs Vote Up0Vote Down
I have ATT Uverse. Despite doing the device set up, My magic remote will not show the ATT Uverse guide. This means I still have to use two remotes when watching the TV. It says that the device connector has been done and it shows that I am a Uverse user, but when I click on the guide button of my remote, it says the set top box is not set up. 

When i go through the process of setting it up, it says it works. When I press the menu button again, it still doesn’t show the guide. What am I missing? This defeats the purpose of the remote being universal for my tv. 

2 Comments

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    RE: Magic remote help

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-08-30 18:05:52 Vote Up0Vote Down
    codyajones9 , what is the model number to the TV?

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    RE: Magic remote help

    brianxpeoplesbrianxpeoples Member
    Posted on 2019-08-31 21:13:56 edited August 31 Vote Up0Vote Down
    I get the guide with U-verse but it always starts with channel 2 instead of the channel I’m watching. Is there a way to have the guide button go to the current channel? I have a 65 UM 7300. 4K
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