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Just got the phone but small issues already

Doing the LG Mobile Switch to transfer data from my LG G3 -- at the T-Mobile store, it aborted the process 3x before it took.  Since then, for past week, every …

Just got the phone but small issues already

Posted on 2019-09-06 13:54:36 T-Mobile Phones Vote Up0Vote Down
Doing the LG Mobile Switch to transfer data from my LG G3 -- at the T-Mobile store, it aborted the process 3x before it took.  Since then, for past week, every once in a while the phone freezes, won't respond to my touch, then powers off.  Restarts fine, but don't know what the issue is or what I should do -- return to seller (unfortunately would have to mail it), send to LG, etc.
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    RE: Just got the phone but small issues already

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-09-17 14:33:59 Vote Up0Vote Down
    sheba52000, I would recommend performing a factory data reset on the device to see if the problem continues. If so, the unit will need to be sent in for service.

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