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I have an LG VS880

I have been down for several months with a bad leg infection from the September flood in Houston, when i got back to using my cell phone I found that I could shut it off by taping the screen, but could no longer turn it on by taping the screen now I have to push the button on the back.

I have an LG VS880

Posted on 2018-01-28 00:29:51 Verizon Phones Vote Up0Vote Down
I have been down for several months with a bad leg infection from the September flood in Houston, when i got back to using my cell phone I found that I could shut it off by taping the screen, but could no longer turn it on by taping the screen now I have to push the button on the back. question what setting will make my phone turn on by tapping the screen again. please help. I am a 74 year old disabled veteran who needs help.
 

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    RE: I have an LG VS880

    stf7stf7 Power User
    Posted on 2018-01-28 13:14:26 Vote Up1Vote Down
    First of all, I want to thank you for serving your country.

    Let's try to fix this situation.

    I looked at your phone's quick start guide here:
    http://www.lg.com/us/support/products/documents/LG-VS880_VZW_QRG_Printout_EN_V1.0_140704.pdf

    Is it possible you set a "knock-on code" or sequence that you aren't familiar with because you haven't used the phone in many months? My LG phone allows for a double-tap anywhere to unlock, but you have the ability I think to set something more custom (location, number of taps).

    Go to Settings | Lockscreen | Screen Lock | Lock Code

    Your user manual discusses this on page 51, and is available here:
    http://www.lg.com/us/support-mobile/lg-LGVS880#

    Let me know if you have been successful resetting your "knock-code" for turning the phone on.
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