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Magic Remote control Apple TV 4K OLEDC9

I am unable to get my magic remote on my oledc9 to control my Apple TV 4K.

Magic Remote control Apple TV 4K OLEDC9

Posted on 2019-11-19 23:30:32 TV/Audio/Video Vote Up0Vote Down
I am unable to get my magic remote on my oledc9 to control my Apple TV 4K. There is no simplelink option in my menus despite seeing this in YouTube videos and LG help guides. I’ve set up device connector and I can see the white light flicker on the Apple TV when I move left or right on the magic remote but it doesn’t control it. I’ve turned on home theatre remote control in the Apple TV remote settings. I’ve tried a new HDMI cable. I’m stumped!

3 Comments

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    RE: Magic Remote control Apple TV 4K OLEDC9

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-11-20 19:05:02 Vote Up-5Vote Down
    ShaneOSullivan, if you have gone through the Device Connector and none of the Remote Types control the Apple TV, it would not be possible.
    ShaneOSullivan

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    RE: Magic Remote control Apple TV 4K OLEDC9

    Posted on 2019-11-23 21:25:54 Vote Up0Vote Down
    Why is the simplink option missing from the settings menu when it mentions this in the user manual? There are multiple videos on YouTube showing the magic remote controlling the Apple TV 4K via CEC however simplink must be enabled. Is this hidden?
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    RE: Magic Remote control Apple TV 4K OLEDC9

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-11-25 19:19:33 Vote Up0Vote Down
    SIMPLINK can be located under the Settings, Connections, HDMI Settings.

    Did this resolve your problem? Let everyone know by selecting "Helpful"!

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