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LG smart tv and Alexa

Hi! I’m having trouble connecting my LG smart tv to my Echo dot even though it says it’s compatible. It’s model number is UK6090PUA.

LG smart tv and Alexa

Posted on 2019-12-06 16:51:31 Help & Troubleshooting Vote Up0Vote Down
Hi! I’m having trouble connecting my LG smart tv to my Echo dot even though it says it’s compatible. It’s model number is UK6090PUA. Any help would be appreciated! 
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4 Comments

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    RE: LG smart tv and Alexa

    JamalofLGJamalofLG LG Moderator
    Posted on 2019-12-06 17:28:45 Vote Up0Vote Down
    beo416, Have you added the ThinQ app in the Alexa app? Also what happens when you sign in to alexa on the TV?

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    RE: LG smart tv and Alexa

    beo416beo416 Member
    Posted on 2019-12-06 17:37:29 Vote Up0Vote Down
    Hi! Thanks! I can’t find the Alexa app on the TV. I will try the ThinQ app though!
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    RE: LG smart tv and Alexa

    beo416beo416 Member
    Posted on 2019-12-06 18:11:54 Vote Up0Vote Down
    Okay. It’s all set up, but it says my TV is not able to be connected. 
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    RE: LG smart tv and Alexa

    beo416beo416 Member
    Posted on 2019-12-06 18:52:12 Vote Up0Vote Down
    I got it all figured out. Thank you so much! I never knew I needed the ThinQ app!
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