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I'm a new LG owner UN557300. You answered my first question I was hoping there is a solution to my only other question. Is there any way to set it so when I hit the home button the current function will just stop? I don't like to have it keep streaming since I have to watch it since there is cap on my wifi.September 17
I sent pictures of my issue on my OLED tv below . It has been months and no contact . Are you able to assist me with my Green Blob issue.
The issue with the screen color has become much worse. The original pictures and request are shown below in a previous request back in July.
email@example.com 760-990-3093 or 951-237-4281September 17
I same the same issue on a 2 year old tv. The issue is becoming worse every day. I would appreciate some help as to what can be done.
These OLED's were your top of the line products .
Thanks for you time
42255 Iron Gate Ln . Murrieta, Ca
Phone # 760-9903093 or 951-237-4281
Purchased on 2/28/18
I have an lg refrigerator Purchased in 2017 and the compressor went out on August 3, 2020. Even though this was covered under warranty I was told to pay the out of warranty 250 plus tax. I wasn't able to get an LG tech out until 08/07 2020. I was without a fridge in times of pandemic and being elderly for several days! The unit is not even old. I have lost all the food in the unit over 500$, and all the money that is worth. After the technician replaced the compressor I Still noticed my fridge was still having an issue with compressor and keeping food cold. I called back and was told that at no cost parts and labor included the technician will be sent on 08/24/2020 as he didn’t fix it right and I was covered by a 90 day warranty that technician also stated that first came. The technician did not show up after I waited all day for appointment. I was told to reschedule an appointment for 09/09/2020 technician did not show up again. Lg already knows that compressor are faulty and have lawsuit. I am told that the compressor is under warranty and the labor will also be covered by agent. However when I called today customer service without my consent are saying that my warranty has been removed just because at their own idea they wanted to apply a $150 reimbursement for food towards the out of warranty? This is unacceptable and I did not agree to it. I want my warranty back for the compressor I have not agreed for removal of my warranty. I want to be reimbursed for temperature abuse of food from 08/24 until today. I want a technician to repair everything wrong with this fridge or replace it with new. I am not paying anything additional for this error for the original tech, and the very real inconvenience of being without a refrigerator for so long.September 12
I have an LG RK7 bluetooth speaker. I bought it 3 months ago and I getting a bluetooth error.August 23
Hello Jamal, my dishwasher starts and stops without getting through 3 minutes of the wash.
... Any suggestions?
Date of Purchase: 01-05-2020
Thank youAugust 18
Hi LG / Jamal of LG,
I was advised by one of your LG reps ( via-chat, text, call, and email ) to submit a food imbursement for my recent LG refrigerator, I had $400 in food spoilage last week due to compressor issues.
Name: Stanley Kong
Address: 7709 N Rodney Ave Fresno CA 93722
Model #: LFXC24726S / 02
Serial #: 502KRWZ18785
Date of Purchase Around late May 2015 ( Pacific Sales Home Kitchen aka Best Buy )
Warrant was purchased as well, WSC5 $299.98
Amount paid $3,568.32
Please assist and expediate if possible. I noticed several complaints from a lot of LG customers who had the same issues, noticed last year a class action lawsuit is ongoing and a lot of faulty compressors were sold. Very sad. I have never thought my fridge would die as it did, spending so much money for my first new home purchased to find my most expensive home appliance would not work, and finding food spoilage with my family ruin during this hard times. I hope you can find in your heart to resolve these issues as a company who prides themselves on customer service and quality. I even recommended my parents, aunts and uncles about LG and I don't have the heart to tell them, mine is not working. Refrigerators should last at least 10-15, even 20 years for a good quality one. $3,568.32 is gone :(August 15
Looking for some help on service of a "the compressor issue" on my fridge. I understand it's been passed on to someone at a service center however I placed my call to LG requesting service on Thursday of last week. We still haven't received a call for a service date. A house with 3 small kids, in the house all day, without a fridge is something I don't wish on anyone! I just need a tech visit date to look forward to before my wife kills me!
Any information you can help with?? Please?
Service ref # rnn200806005692August 11
Having the same problem as many LG LDP6797ST dishwasher owners. Purchased on 8/2018 and within less than a year cracks appeared on the control panel. I initially thought somebody dropped something on it and not that it was a known issue. Now less that 2 years the control panel is dead. Authorized repairman person said "Yep, seeing this happen a lot on these models". Will cost $340+ to repair!!!!!!!! You cna reach me at firstname.lastname@example.org.August 10
There are so many picture settings on my 4k lg tv. I use vivid because I like a bright picture. But what is Dolby Atmos setting? What does it do? Likewise the other settings. Is there a chart somewhere that explains what each picture setting does? Yeah, I'm dumb. No flames please.August 8
We purchase a LG Dishwasher from Big Sandy Superstore on 8/4/2018. Tried to turn on this morning but the display will not work. Confirmed there power to dishwasher (was able to pug in and run a fan from outlet). Please help!
Serial # 2018/03/03/004K 3904 243
Purchased 8/4/2018August 1
sgeorge43065JamalofLG, I did not provide contact information on my request since this is a public form.
Hey Jamal! I sent you a direct message few days ago. Please help me. ThanksJuly 31
Jamal - it is worse than I first thought. I pulled up an orange test screen and it appears many of the areas are dead and there is a major swath down the middle. Can you please help??
Thank you!!June 18
Tatan87Did you get help?
I have an LG OLED purchased in February or March 2018 with a large green blob in the center of the screen.
See attached photos.June 5
Bought a door in door refrigerator Aug 2018, now July 2020, not even 2 years later my refrigerator has stopped cooling. It defrosted, water running out of the outside of the ice maker down the front of the fridge. Ran the smart app 3 times, came back with smile face & checkmarks saying fridge was running as it should yet I threw away $200.00 in groceries I bought the day and a half before as they were thawed, warm, ruined. Not even 2 years old. Have proof of sale, paid & covered warranty by credit card. I'd appreciate hearing from someone to resolve this issue. Thanks.July 29