We bought a LG washer/ventless dryer front loader. Love it! But we had a drain pump go bad. Found out that because we use detergent pods... it caused the issue. Even though LG documents that we can use a detergent pod.. DON'T DO IT! Our LG service tech was amazing.. he showed us how to properly operate the machine.. and how much LIQUID detergent to use. First time LG owner.. and will buy all LG products after this service.